Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties. Your credit card statement will read “ALW* yesconsumer 18882551137

Return/Refund/Cancellation policy

Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. Your deadline for cancelling the Contract is fourteen days after you receive the Products.

To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to call us on 0330 353 0243 or email who will confirm cancellation. If you cancel your Contract within the cooling off period we will: Refund you the price you paid for the Products. Please note, however, that we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop Refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method). For example, if we offer delivery of a Product within 3-5 days at one cost but you choose to have the Product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

Delivery Policy

Delivery of all goods/data orders we be sent out within 72 hours of cleared payment. Deliveries will be made via secure download, Email or recorded delivery.

Privacy Policy Guidelines

In order to be able to take card payments and to reduce the risk of fraud Yes Consumer Solutions Ltd must ask you to provide us with information about yourself, including your credit or debit card and/or bank account details. By agreeing to the terms of this Privacy Policy, you expressly consent and agree to us processing your data in the manner set out herein. We do not store or hold any debit or credit card details. We will not sell or rent your personal information to third parties for their marketing purpose without your explicit consent.